This is an exciting goal, but it can be threatening to a manger that is
worried about training his replacement. Many managers like to see their
employees increase their responsibility because it frees them up to tackle new
or undone tasks. 7. Build morale. It should be made clear there's plenty of good
will to go around and that there is not just one hotshot manager getting all the
credit. Explain to employees the importance of their work to the company and
customers. Giving people a sense of importance increases motivation to complete
the task to the best of their ability and provides the feeling of satisfaction
after completion. 8. Take on projects yourself. Managers need to do more than
communicate. Nobody wants to work for a boss who just delegates tasks. It is
important for a manager from time to time to take on less attractive task to
provide examples of how his or her employees should meet challenges.
9. Don't make the same decision twice. Managers should have the
confidence in their well thought out decision in order to not leave any avenues
open for rediscussion. A manager should never have to second-guess himself or
herself. 10. Let people know whom to please. It should be made clear whom
employees have to please, whether it’s the manager, the manager’s boss or
someone else higher up. There is a risk of paralysis when employees start to
question whom they are supposed to make happy. The beauty of Gates' tips is they
are pretty much common sense, it doesn't take a rocket scientist to incorporate
these aspects into his or her employee. Making processes clear and simple always
seems to accomplish the goals it(s) was set out to. Gates' believes in talking
with employees and customers rather than talking at them. By conducting
conversations individuals, especially customers, can understand and allow them
to provide feedback that is taken into consideration allows Gates' to build a
lasting and trusting relationship with employees and customers.
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